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privacy

Privacy Policy

Introduction

We collect information about you and your participation in the Program as is reasonably necessary for us to offer and operate the Program, including:
Enrollment information: You must be a member of the Program (a &ldquo;Member&rdquo;) to earn and redeem Scene+ points or otherwise fully participate in the Program. When you enroll in the Program, we collect your name, mailing address, telephone number(s), email address, gender and date of birth.&nbsp; Once enrolled, you will receive a physical or digital membership card (a &ldquo;Membership Card&rdquo;).&nbsp; In some cases, you may earn Scene+ points with certain limited use cards issued prior to enrollment; however, you must enroll in the Program to redeem Scene+ points.
Information relating to your Scene+ Scotiabank Products. When you obtain or use a Scene+ Scotiabank Product (such as a Scene+ Scotiabank debit card or a Scene+ Scotiabank credit card) information is shared with Scene LP to enroll you as a member of the Program (or matching you to your existing member account), and information about any transactions relating to your Scene+ Scotiabank Products are shared by Scotiabank with Scene LP.&nbsp; This includes purchase date, purchase amount, merchant name and location.&nbsp; Please note that merchant name and location will not be shared for merchants that we consider are sensitive, such as healthcare providers.
Information relating to your use of Membership Card at Cineplex. When you use your Membership Card at Cineplex locations, information about your transaction is shared with Scene LP.&nbsp; This includes date, location, movie attended, concessions purchased, and total amount spent.
Information relating to your use of Membership Card at Empire.&nbsp; When you use your Membership Card at Participating Empire Locations (as defined in the Program terms and conditions), information about your transaction is shared with Scene LP.&nbsp; This includes date, location, purchase amount, and products purchased.&nbsp; Please note that products purchased will not be shared for products that we consider&nbsp; sensitive, such as drugs, natural health products, and medical devices where department-level information may be provided.
Information relating to your use of Membership Card at other Rewards Partners. When you use your Membership Card at or through other Rewards Partners locations, information about your transaction will be shared with Scene LP.&nbsp; This typically includes transaction date, time, location, amount spent, and details of products or services purchased.
Information from our Program Partners or Rewards Partners.&nbsp; We collect information from our Program Partners or Rewards Partners that is reasonably necessary for us to offer and operate, and for them to participate in, the Program.
Redemption information: We collect information about your Scene+ points redemptions, including the date and time of the redemption, the amount of Scene+ points redeemed, where they were redeemed, and the product or service the Scene+ points were redeemed for.
Information Collected Automatically: When you visit the Scene+ website or download or use the Scene+ mobile application, we collect information about the device you are using, including (as applicable) your Internet, telecom or mobile carrier and service provider, IP address, device ID, the date and time of your visit, the pages of the website you visit, the features of the app that you use, and the referring URLs you came from. We also collect information about the searches you perform when using the application or the sceneplus.ca website.&nbsp;
Our web server uses cookies to automatically recognize you as a registered visitor where you have indicated your preference to be automatically logged in.
We use pixels, or transparent GIF files, to help manage online interest-based advertising. These GIF files are provided by our ad management partners. These files enable us to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website.
We also use cookies and similar tools for tailored interest-based advertising purposes.&nbsp; These cookies and tools may be placed by us, or by our advertising partners.
If you opt-out of interest-based advertising by a third party, these technologies may still collect data for other purposes, including analytics, and you will still see ads from Rewards Partners across the Internet, but the ads will not be targeted based on behavioural information about you, and may therefore be less relevant to you and your interests.
Interest-based advertising opt-outs work by saving cookies in your browser that tell the various ad partners that you have opted-out. Because cookies are generally browser-specific, your choice will only apply to the web browser from which you opt-out. You must opt-out from each web browser from which you do not want interest-based advertising (and this may involve different devices, if you use more than one).
Location Information: Through your mobile device, you may have the ability to activate the location tracking functionality to allow Scene LP to access your GPS location.&nbsp; Activating location or device tracking functionality is a function of your mobile device and not required for your participation in the Scene+ Program. By activating this feature, you agree to allow Scene LP to use your GPS location for purposes of notifying you when you are at, or are in close proximity to, a Rewards Partner, and you agree that Scene LP may collect and use your location information and transmit such information to its third party service providers for these purposes.
Other information: &nbsp;We may collect personal information in other circumstances, such as when you:
<ul>
<li>Create a Scene+ account. We will ask you to create a password and send you a single-use security code via your mobile phone or email, for added security.</li>
<li>Contact us with questions, comments, concerns or requests. This information may include your name and contact information and the information that you choose to provide.</li>
<li>Participate in a contest or promotion. This information may include your name and contact information and any additional information required in connection with the contest or promotion (for example, we may run a contest that asks you to share a photo or story about yourself).</li>
<li>Participate in a survey. This information may include your name and contact information and any other information that you may choose to provide in response to the survey questions.</li>
</ul>

Personal information that we collect

We use the personal information we collect to:
<ul>
<li>Set up and administer your membership in the Program, including to establish your eligibility for the Program,&nbsp; and provide ongoing management of your Scene+ account including, where applicable, connecting your Scene+ account with a Scene+ Scotiabank Product.</li>
<li>Operate and offer the Program, as set out in the Program terms and conditions, including recording points and maintaining up-to-date point balances, processing points redemptions and issuing rewards.</li>
<li>Facilitate your participation in promotions, contests and surveys.</li>
<li>Communicate with you about the Program, including to provide updates regarding the Program terms.</li>
<li>Understand your needs and preferences, and to provide you with tailored offers, promotions and information, including from Scene LP, the Program Partners and Rewards Partners, and other third parties. You can ask us to not use your personal information for this purpose by contacting us as described below.&nbsp;</li>
<li>Understand how our Members use the Program, and interact with our website, mobile application and advertising, in order to make improvements and develop new features, products or services.</li>
<li>Generate aggregate and anonymous information and reports, lists or other data, created from our analysis of information we hold about you, including enrollment information, device ID, information we may collect about you through your participation in the Program or use of your Scene+ Membership Card or account (including earning or redeeming points) and information we collect from our Program Partners or Reward Partners (&ldquo;Reports&rdquo;).</li>
<li>Assist Program Partners in identifying which of its current clients or customers are also Members.</li>
<li>Detect, prevent and investigate suspicious, unauthorized, fraudulent, illegal or unlawful activity.</li>
<li>Facilitate or enable any corporate or commercial transaction involving Scene LP or the Program.</li>
<li>Defend or establish our legal rights or for any other purpose or use that is permitted or required by law.</li>
</ul>
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<ul></ul>
<ul></ul>

How we use personal information

Program Partners:&nbsp; We share your enrollment information, device ID, card collector number, points balance and redemption information with our Program Partners, and such other information that may reasonably be necessary for the purposes of their participation in the Program. &nbsp;They may use this information, alone or in combination with other information they may have independently collected about you
<ul>
<li>For purposes of participating in the Program, including access to information about your available points balance to facilitate redemptions and to respond to Member inquiries.</li>
<li>To conduct analytics or to create anonymous and aggregated data which they can share or sell to third parties.</li>
<li>To send you information and offers that are tailored to your inferred interests, including information, promotions or offers from and about the Program or as otherwise permitted under the applicable Program Partner&rsquo;s privacy policy or agreement. We encourage you to read each Program Partner&rsquo;s privacy policies and agreements carefully, and to contact them directly should you have any questions or concerns regarding their handling of your information.&nbsp;</li>
<li>Such other purposes as may be set out or contemplated under this Privacy Policy, that may be reasonably necessary to operate the Program, as may be permitted or required by law, or to which you have consented.</li>
</ul>
&nbsp;
Non-Owner Rewards Partners: We may give non-Owner Rewards Partners access to information about your available points balance to facilitate redemptions, respond to member inquiries and other similar purposes.&nbsp; A list of Scene+ Rewards Partners can be found at sceneplus.ca and may be updated from time to time as Rewards Partners join or leave the Program.
Reports: &nbsp;&nbsp;&nbsp; From time to time, we will share Reports with our Program or select Reward Partners.
Service Providers:&nbsp; We may use service providers (including affiliates of the Program Partners, acting in this capacity) to provide certain services on our behalf, such as data hosting and processing, analytics, marketing, call centre, mailing, and similar services.&nbsp; As a result, these service providers may process or handle personal information on our behalf. These service providers may be located outside of Canada, including in the United States. As a result, your personal information may be accessible to regulatory authorities in accordance with the laws of these jurisdictions. When personal information is provided to our service providers, we require them to protect the information in a manner that is consistent with this Privacy Policy.
Business Transactions: We may disclose personal information to facilitate or enable any corporate or commercial transaction involving Scene LP or the Program.

When your personal information is shared

By enrolling in the Program, you consent to our collection, use and disclosure of your personal information as described in this Privacy Policy.
We may collect, use or disclose your personal information without your consent as permitted or required by law, for example in response to a court order or subpoena, to detect, investigate and/or prevent fraud or other criminal activity, or to comply with our legal and regulatory obligations. This may include disclosing your personal information to Program or Rewards Partners so that we may jointly investigate any suspicious, unauthorized, unlawful, illegal or fraudulent activity on your Scene+ account, or as otherwise related to the Program.

Consent

You have the right to:
<ul>
<li>Request access to, or correction of, your personal information in our custody or control.</li>
<li>Request information about how we have used and disclosed your personal information.</li>
<li>Withdraw your consent to the use of your personal information in connection with us providing you with tailored offers, promotions and information, including from Scene LP, the Program and Rewards Partners, and other third parties. However, we may still share your personal information with them for other purposes that are reasonably necessary in connection with operating or offering the Program.</li>
<li>If you wish to exercise any of these rights, please contact us as described below. Please note that these rights are subject to certain restrictions and we may take reasonable steps to verify your identity before responding to your request.</li>
</ul>
&nbsp;
Depending on the circumstances, your withdrawal of consent to the collection, use and disclosure of your personal information may prevent us from providing you, or continuing to provide you, with some products and services, the ability to access certain products and services, information that may be of value to you, or the Program.
We will act on your instructions as quickly as possible but there may be certain uses of your information that we may not be able to stop immediately.
You can opt-out of Scene+ emails sent by Scene LP at any time by clicking on the unsubscribe link at the bottom of the email or by logging into your Scene+ account and changing your communications preferences. &nbsp;Unsubscribe requests and changes to communication preferences will be completed within 10 days from date of request.&nbsp; If you unsubscribe from Scene LP emails, you may still receive emails from Program Partners or Rewards Partners due to your consent or communication preferences with those partners.
To opt-out of receiving SMS text messages from Scene LP, respond to any message by texting &ldquo;STOP&rdquo;.&nbsp; To opt-out of direct mail and phone marketing communications from Scene LP, contact us using the contact information set out below.
You may also choose not to receive offers from the Program Partners by contacting the applicable Program Partner as set out in its respective privacy policy.

Your rights with respect to your personal information

Your personal information will be maintained on our servers or those of our service providers and will be accessible by authorized employees, representatives and service providers who require access for the purposes described in this Privacy Policy.
We protect and safeguard your personal information using physical, electronic and procedural measures appropriate to the sensitivity of the information, including safeguards to protect your information against loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
We retain personal information for as long as necessary to fulfill the purposes for which the information was collected and otherwise meet our statutory obligations and reasonable business requirements.

Security, retention and destruction of personal information

The&nbsp;<a href="http://www.sceneplus.ca">www.sceneplus.ca</a>&nbsp;website and the Scene+ mobile application may contain links or references to other websites to which this Privacy Policy does not apply. For example, when you click a link to take advantage of third-party services, our website may indicate that you are leaving <a href="http://www.sceneplus.ca">www.sceneplus.ca</a>&nbsp;and using a third-party website for those purposes. Please be advised that these sites are not owned or controlled by Scene LP. When providing personal information on other websites not controlled or owned by Scene LP, we encourage you to read the privacy policies of those sites.&nbsp;

External links

This Privacy Policy may be amended from time to time.&nbsp; If we make material changes, we will take reasonable steps to notify you of those changes, including by posting the revised Privacy Policy on the&nbsp;<a href="http://www.sceneplus.ca">www.sceneplus.ca</a>&nbsp;website.

Changes to this privacy policy

If you have any questions about this Privacy Policy, would like to request access to or correction of your personal information, would like to withdraw your consent to our processing of our personal information, or have any other inquiries about how we handle your personal information, please contact the Scene+ privacy officer by calling toll-free at 1 866-586-2805 . If you have a sensory disability, please let us know and we will work to accommodate your needs.&nbsp;