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security

Security

Introduction

It is one of our responsibilities to ensure your online experience is safe and secure.
What We Will Never Do
Cineplex Entertainment LP (which includes the following theatres and entertainment brands: Cineplex Cinemas, Cineplex Odeon, SilverCity, Scotiabank Theatres, Galaxy, Cineplex Store, The Rec Room and Playdium Scotiabank and scene.ca will never send you unsolicited emails requesting confidential information, <a href="https://www1.scotiaonline.scotiabank.com/online/authentication/authentication.bns"></a>
We will also never ask you to validate or restore your SCENE+ membership card and password or your SCENE+ ScotiaCard account access via email or unexpected webpages.
What You Can Expect
We will only send you email when we need to communicate with you about new features of Scene+, special Scene+ member offers, and changes to the program.
We will not use your email address for anything but Scene+ communications and will never give your email address to non-Scene+ sponsors, redemption partners or parties involved in administering the Scene+ program (see our&nbsp;<a href="https://www.sceneplus.ca/privacy" target="_self">Privacy Policy</a>&nbsp;for more information about how we protect a member&rsquo;s details).

Our commitment to you

While we take strong measures to ensure the security and confidentiality of your information, it is extremely important that you also do your part. Here is what you should know and some steps you can take to ensure your online experience with us is protected.
Before You Sign-on to sceneplus.ca
There are several steps that we have taken to ensure a secure environment. You will need the following before you can sign-on to sceneplus.ca:
<ul>
<li>a Scene+ membership card number (which is your unique identifier when dealing with us at sceneplus.ca or in our mobile applications) or email address associated to your Scene+ account</li>
<li>a password, selected by you</li>
<li>a supported 128-bit browser</li>
</ul>
Use Anti-Virus Software
To help protect your personal computer while you are connected to the Internet from computer viruses that can modify your programs, delete files or erase the contents of your hard drive, we strongly recommend following these anti-virus protection measures:
<ul>
<li>Install and frequently update a proven anti-virus product, such as&nbsp;<a href="http://www.mcafee.com/uk/index.html">McAfee VirusScan</a>1&nbsp;or&nbsp;<a href="https://us.norton.com/internet-security">Norton AntiVirus</a>1. Most popular anti-virus products include spyware scanning capabilities.</li>
<li>Only accept or download software from a source that you believe to be trusted.</li>
<li>Never accept files or attachments when accessing websites, newsgroups and chat rooms unless you are sure of their authenticity.</li>
<li>Ensure you are using a legally licensed operating system.</li>
</ul>

Your security responsibility

Your Scene+ membership card and SCENE ScotiaCard account are two unique identifiers that allow you to safely deal with us online. To help protect your personal and confidential information, we recommend following these safe computing practices.
Protect your SCENE membership card and password
<ul>
<li>Pick a password that is difficult to guess by using a combination of letters and numbers (nothing obvious like your date of birth, etc.).</li>
<li>Never use the same password for sceneplus.ca, Online Banking, ABM, or Telephone Banking.</li>
<li>Memorize your password and keep it secret. If you suspect your password has been compromised, please change your password immediately.</li>
<li>Never send your Scene+ membership card number and password via email.</li>
<li>Report any suspicious requests to Scene+ immediately at 1-866-586-2805.</li>
</ul>
Protect your SCENE ScotiaCard account and password
Your Scene+ ScotiaCard number and password are different from your Scene+ membership card and password, and must be protected at all times. Your Scene+ ScotiaCard number and password are what you use to sign-on to Scotia Online Financial Services.
Never give out your Scene+ ScotiaCard number and/or password to anyone. In divulging your password, you contravene the terms of your&nbsp;<a href="http://www.scotiabank.com/ca/common/pdf/ways_to_bank/ScotiaCard_cardholder_agreement_eng.pdf">ScotiaCard Cardholder Agreement</a>&nbsp;and you will be fully liable for any unauthorized access to your accounts and all associated losses arising from these disclosures.
Never respond to links in emails or unexpected webpages asking you to validate or restore your account access and password. Scotiabank will never present you with unexpected webpages or send you unsolicited emails asking for your confidential information such as your Scene+ ScotiaCard number and password.
Report any suspicious requests to Scotiabank immediately at 1-800-4SCOTIA (1-800-472-6842).
For complete details on keeping your Scene+ ScotiaCard account information safe and secure, see&nbsp;<a href="http://www.scotiabank.com/ca/en/0,,2973,00.html">Scotiabank&rsquo;s Safe Computing Practices</a>.
About Phishing Scams
This kind of identity theft scam attempts to persuade its victims to fill out a form with details of their bank accounts, credit card numbers and other personal information.&nbsp;<a href="http://www.scotiabank.com/ca/en/0,,5640,00.html">Learn how not to be a victim and recognize Phishing Scams</a>.

Follow safe computing practices

General security practices